FAQs

Orders are processed immediately to ensure fast delivery. Once an order is confirmed, we are unable to cancel or modify it. If you need a different item, please return the original order for a refund and place a new one.

Each product page features a detailed Size Guide with measurements. If you are between sizes, we recommend sizing up or contacting our personal stylists for personalized advice.

Yes, we ship to over 150 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. You can also track your order directly on our website using the "Track Your Order" page.

We accept returns within 30 days of the original delivery date. Items must be in their original, unworn condition with all tags attached.

Once we receive your return, it takes 3-5 business days to inspect the items. After approval, the refund will be processed to your original payment method, which may take an additional 2-7 business days to appear.

Care instructions are provided on the label of each garment. For delicate items like silk and cashmere, we strongly recommend professional dry cleaning.

Our collections are produced in limited quantities to maintain exclusivity. While core essentials are restocked regularly, seasonal pieces are usually not reproduced.