Returns & Exchanges
Everything you need to know
We accept returns within 30 days of the original delivery date. Items must be postmarked by the 30th day to be eligible for a full refund.
All returned items must be in their original, unworn, and unwashed condition with all tags attached. Shoes must be returned in their original designer shoebox without damage. We reserve the right to refuse a return if it does not meet these conditions.
1. Log into your account and navigate to Order History.
2. Select the order and click "Request Return".
3. Print the pre-paid return shipping label.
4. Pack your items securely and attach the label.
5. Drop the package off at any authorized shipping location.
Once we receive your return, please allow 3-5 business days for our warehouse to inspect the items. After approval, the refund will be processed to your original payment method. Depending on your bank, it may take an additional 2-7 business days for the funds to appear in your account.
If you need a different size or color, we recommend returning your original item for a refund and placing a new order. This ensures the replacement item does not sell out while your return is in transit.
Items marked as "Final Sale" at the time of purchase are not eligible for return, exchange, or store credit.
Still have questions about your return?
Contact Support